Account and Data Deletion
This page explains how to delete an account and data for Big smile, Good fortune, operated by DailySmile Studio. Deleting the app account does not delete your Google Account or Apple Account.
Delete your account in the app
Open Settings > Account management > Delete account and verify your identity with the Google or Apple sign-in method currently in use. Account and server-data deletion will begin. Apple sign-in users first request revocation of the Apple authorization. This device's app-specific smile records, photos, GIFs, and settings will also be deleted.
If you cannot use the app
If you deleted the app or cannot sign in, request deletion by email. Include the email address used to sign in to the app, which may be an Apple private relay address, so we can verify the request.
dailysmile.help@gmail.com
Data that is deleted
- The app's Firebase Authentication account and user identifier.
- Nickname and invite code.
- Friend list, friend requests, and private names assigned to friends.
- Friend activity notification tokens, platform, language code, and notification setting.
- Smile dates, total score, streak, and score-sharing setting.
- Score information needed for the shared league.
- Daily per-friend usage and ad-session and transaction records.
- Age-14-or-older confirmation and photo-sharing-rules and reaction-analysis consent records.
- Block lists and short-lived rate-limit records linked to the account.
- Friend-feature photos still within their retention period.
Data that may remain on devices or in other apps
In-app account deletion removes app-specific data from the current device. GIFs exported to the phone's photo library, files shared with another app, and local files on another offline device cannot be deleted remotely. An email deletion request also cannot remotely erase local files on a device.
Processing time
In-app deletion begins after identity verification. External email requests are normally processed within 30 days after identity verification. Some records may be retained for a limited period when required for law, security, or abuse prevention.
Privacy Policy
See the Privacy Policy for more information.